Biography
Austin is Director of Business Improvement and Change at national law firm DAC Beachcroft, and founder of a new legaltech start-up called Shake. He has worked in and around the legal sector for over 20 years, working with law firms, legal outsourcers, barristers’ chambers and in the University of Bristol’s faculty of Social Sciences and Law.
His focus is on improving the efficiency and quality of aspects of legal service delivery through people, process and technology, and promoting a culture of exploration and continuous improvement. He cares about making process work for people, and is constantly asking ‘how can we do that better?’.
The training provided by the MFA programme is superb. The depth with which we explore, paired with unyielding curiosity that is met with the most knowledgeable, passionate, expert tutors is what makes BOVTS programme one of the finest around. I feel honoured to call BOVTS my grad school.
Rachel McVay, MA Professional Acting Student
